SUPPORT

Why choose Us?

Instant Setup and Activation on all accounts

99.9% uptime guarantee
30 Day unconditional money back guarantee
Website backups every hour
24 Hour Monitoring of all our servers
Unlimited Support
Online forum, Live and email support
100% Australian
All our staff and hardware are located in Australia
Flat rate pricing, No Hidden Fees
Cyberhost NetworkTechnical Support is dedicated to providing timely and thorough advice to resolve customer technical support issues directly related to Hosting Services.

FAQ (Frequently Asked Question)
Answers to questions we are often asked. We recommend reading this before contacting support .

Forum
Our forum provide you to open discussion or voicing of ideas.

Online control panel manual
Documentation to explain the control panel features


Ticket Support

You can submit your support ticket from your member area. All questions posted via our member area will be responded to within 30-60 minutes during business hours by our technical staff.


Live Help Assistance
Simply click on the picture below to commence a live chat with our support staff.


1) Please make sure your firewall is disable or configure to allow you to chat, otherwise it will end your session once you are logged in and you won't be able to chat.

2) Make sure you are not behind a proxy server as well otherwise you also won't be able to chat .

 
Contact support department

All enquiries that have not been answered in the above sections, including technical support.

 

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